This page explains how to delete your DentaHub Patient account and what happens to your data.
It applies to the DentaHub Patient Android app (package clinic.dentahub.patient) and the
dentahub.clinic patient portal.
Delete it yourself (instant)
You can permanently delete your own login at any time:
- In the app: open Profile → tap Delete my account and confirm.
- On the web: sign in at dentahub.clinic, open My profile and tap Delete my account.
Your login is disabled immediately and you are signed out on every device.
Request deletion by email
If you can’t sign in, email us from the address on your account and we’ll process the deletion:
Subject: “Delete my account” — include the email/phone you registered with.
We respond to verified requests within 30 days.
What is deleted
- Your login (email + password) and all active sessions — permanently disabled.
- Your ability to sign in to the app and portal.
What is kept, and why
Your clinical records (appointments, treatments, prescriptions, invoices and related notes) are held by your dental clinic and are retained by the clinic as required by medical-record and tax law. DentaHub stores these on the clinic’s behalf and cannot delete them without the clinic’s instruction. To have your clinical records erased, contact your clinic directly, or email privacy@dentahub.clinic and we will forward your request to the clinic.
Questions
Contact privacy@dentahub.clinic. See also our Privacy Policy.